Shipping policy
- Shipping Methods and Carriers:
We offer several shipping options to meet your needs. Our primary carriers include but we may also utilize other reputable carriers as necessary.
- Processing Time:
Orders are typically processed within 24 hours business days upon receipt of payment. However, please note that processing times may vary during peak seasons or promotional periods.
- Shipping Times:
Once your order has been processed and shipped, delivery times will depend on your selected shipping method and your location. Estimated delivery times are as follows:
Standard Shipping: 3 to 4 business days
Expedited Shipping: 2 to 3 business days
Express Shipping: 1 to 2 business days
Please note that these are estimated delivery times and not guarantees. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
- Shipping Costs:
Shipping costs are calculated based on the weight of your order, the selected shipping method, and your delivery address. You can view the shipping cost for your order during the checkout process before completing your purchase.
- International Shipping:
We offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Please note that additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient.
- Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.
- Shipping Restrictions:
Some products may be subject to shipping restrictions due to legal or logistical reasons. Please review our product listings and shipping information carefully before placing your order.
- Shipping Address:
It is the customer's responsibility to provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Shipping Delays and Issues:
While we strive to ensure timely delivery of all orders, occasionally, delays or issues may arise during the shipping process. If you experience any problems with your shipment, please contact our customer service team, and we will assist you in resolving the issue.
- Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at sales@integrityhomesolution.ae.
- Updates to Shipping Policy:
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website, and it is the customer's responsibility to review these policies periodically.